A Message from the President, February 2020

Greetings All,

Over the past few months, our company has seen an excellent expansion of our strategic partners and clients across several states. We continue to interact closely with local, county and state public safety organizations and established new strategic relationships with the Georgia Association of Chiefs of Police (GACP), Virginia Association of Chiefs of Police (VACP) and the Massachusetts Chiefs of Police Association (MCPA). Our team leverages our experience and unique approach to implementation, so first responders are comfortable using CRGs in the event an emergency occurs. We ensure they have access to CRG’s, provide training and supporting their efforts during planned or emerging events.

Recently, CRGs were used to help N.J. law enforcement in Puerto Rico who went there to help relief efforts, and for a county-wide project with The School District of Lee County in Florida. Our company recognizes there is an array of emergency uses of our CRGs and disparate notification platforms deployed throughout the public safety market. Therefore, we concentrate our effort so CRGs can integrate with preexisting, collateral and ancillary systems as a geo-rectified mapping layer. Critical Response Group has built CRGs for a diverse range of facilities across the country including Public and Private Schools, Government Facilities, Places of Worship, Hospitals, Transportation Hubs, Convention Centers, Water Treatment Facilities, Theme Parks, Sports Venues, Chemical Facilities, Energy Facilities, and Commercial Offices.

In our last newsletter, we announced two key hires to our company that we felt would have an immediate impact on our business operations. Major (USMC, Ret.) Joseph Hanson is our new Regional Director of Sales and Implementation, and he has already built a tremendous network of clients in the states of Wisconsin, Illinois, and Indiana. Captain (Ret.) Scott Heath was hired as a Sales and Implementation Manager of Capita Products, and new 911eye clients already include the Miami Police Department (FL), Edinburg Police Department (TX) and the Camden County Department of Public Safety (NJ). In addition, we have an outstanding addition to our cartography shop who is a graduate of The College of New Jersey. Drew Hopkins began as an intern with our company and because of his outstanding performance we were pleased he decided to join our team permanently.

Meet the Team

In this edition of our Newsletter, we are highlighting ACG Solutions, a Georgia-based company that is a valued partner of Critical Response Group. With their help, we have been able to secure county-wide deployments in the State of Georgia over the past two years. To learn more about ACG Solutions’ services please visit https://acg-solutions.com.

Thank you for being a part of our Critical Response Group community.


Phil Coyne