Critical Response Group provides field-validated critical incident mapping for colleges and universities, giving campus personnel, 911 centers and first responders a shared operating picture across buildings, facilities and campus grounds. Collaborative Response Graphics® combine floor plans, current imagery, site-specific information and a standardized grid into clear, usable maps designed to support communication and coordination during an emergency.
Critical Incident Mapping Experience at Scale
CRG has supported education mapping projects ranging from individual facilities to large, multi-building campuses and statewide initiatives. CRG’s higher education experience includes institutions such as Princeton University, the University of Michigan, Michigan State University, Michigan Technological University and the University of Montana.
30,000
Schools, Colleges, and Universities Mapped Nationwide
100,000
CRGs Created Nationwide
200
Public Safety and GIS Software Platforms Supported
Trusted by Colleges and Universities Across the Country
Give Campus Teams and First Responders the Same Operating Picture
College and university campuses can include academic buildings, residence halls, research facilities, athletic complexes, administrative spaces, parking areas and extensive outdoor environments. During an emergency, campus public safety, administrators, 911, law enforcement, fire, EMS and mutual aid agencies may all need to communicate about the same location. CRG gives those teams a consistent geographic reference across the campus. Buildings and outdoor areas are mapped using a standardized visual format, while site-specific terminology and critical features are verified in person. That consistency helps responders orient themselves across different facility types and provides campus and public safety personnel with a common way to identify locations and coordinate response.
What Is Included in a Higher Education Critical Incident Map?
CRG maps provide detailed information inside individual facilities as well as the broader campus context responders may need during an incident.
Available Where Campus Teams and Responders Already Work
CRG mapping data is designed to work within technology already used by campus public safety departments, emergency management teams, 911 centers and responding agencies. CRG supports more than 200 public safety and GIS software platforms and works with customers to identify the agencies most likely to respond to an incident. Mapping data can then be delivered in formats compatible with their operational systems. Current CRG integrations include platforms such as RapidSOS, RapidDeploy, Motorola Solutions, Tyler Technologies, Esri, Axon/Fusus, Genetec, Avigilon, Milestone and others. The result is consistent mapping data that can be available to campus teams, dispatchers and responders through the systems they already use.
Put Verified Mapping Data to Work Across Campus
The same verified facility information used for emergency response can support additional planning and operational needs across a college or university. Campus teams can use mapping data for evacuation and shelter planning, large events, athletics, construction, facilities projects, visitor navigation, security planning and emergency exercises. CRG’s mapping tools also allow authorized users to create customized maps for internal needs using the same underlying facility data.
Support Beyond Initial Mapping
CRG continues to support colleges and universities even after the initial mapping project is complete.
Implementation & Maintenance
Keep mapping information current as buildings, campus infrastructure and public safety technology change.
Consultation & Training Services
Bring campus leadership, public safety personnel and responding agencies together to work through realistic emergency scenarios using the same maps that would support an actual response.
Map Builder
Use verified mapping data to create customized maps for events, evacuation, facilities and other campus planning needs.
”[The CRG Team] were extremely professional, flexible, and understanding… They arrived for our morning meet-ups prepared and had no issues navigating the campus. What I really appreciated was their ability to do the walkthroughs with as little disruption as possible.
-Michigan Technological University
Build a More Complete Picture of Your Campus
Give campus personnel, 911 and first responders accurate mapping data they can use to communicate from the same operating picture. Speak with a CRG expert about critical incident mapping for your college or university.
Frequently Asked Questions
What is critical incident mapping for colleges and universities?
Critical incident mapping gives campus personnel and first responders a standardized view of buildings and surrounding campus areas for emergency planning and response. CRG’s Collaborative Response Graphics® combine floor plans, current imagery, site-specific information and a standardized reference grid into a shared operating picture.
How is critical incident mapping different from traditional campus floor plans?
Traditional floor plans show the physical layout of a building or buildings. Critical incident maps add operational information responders may need, including room labels, doors, access points, utilities, emergency equipment and exterior campus features. CRG also verifies sites in person so the indoor mapping reflect current conditions.
What types of higher education facilities can CRG map?
CRG can map facilities across a college or university campus, including academic buildings, residence halls, administrative facilities, research and laboratory spaces, athletic facilities and other campus buildings. Mapping can also include roads, parking areas, pedestrian spaces, entrances and other exterior campus features.
Can CRG map an entire college or university campus?
Yes. CRG can establish a consistent critical incident mapping standard across multiple buildings, facility types and outdoor spaces. Using the same mapping standard across campus gives campus personnel and responding agencies a familiar format regardless of where an incident occurs.
How do campus public safety and first responders access CRG maps?
CRG mapping data can be integrated into many of the CAD, GIS, 911, situational awareness, security and emergency management systems already used by campus and public safety agencies. Authorized users can also access mapping data through the CRG Mapping Portal.
Can CRG maps be shared with local first responders?
Yes. CRG works with customers to identify the law enforcement, fire, EMS, 911 and other agencies that may reasonably respond to an incident and supports distribution and integration of mapping data with authorized public safety partners.
How are campus maps updated when facilities change?
CRG supports updates for changes such as renovations, new construction, room changes, security equipment, access points, parking areas and other building or campus modifications. Updated maps can then be reviewed, approved and redistributed to authorized campus and public safety users.
